If You Treat Diversity Training as a Checkbox, Your Company Will Suffer


Companies pour billions of dollars into training every year, but are they training in the right areas? Recent figures put the size of the workplace-training market in the U.S. at nearly $170 billion, with expenditures in that market topping $80 billion. Many businesses focus on training for areas with transparent bottom-line implications, such as sales and customer service. Some leaders view soft-skills training as unnecessary; when regulations require diversity training, many companies treat the events as checkbox fulfillment instead of as the value-adding investments they are.